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The Technical Assistance Center Analyst is responsible for being the first point of contact for client-facing and other internal departments seeking technical assistance for Paycom software incidents on assigned products reported by the client. RESPONSIBILITIES Address and resolve low and medium urgency technical tickets and other inquiries about product functionality and best practices from clients and internal stakeholders based on defined service level agreements; Escalate unresolved problems to higher level of support Meet SLAs of ticket response time and resolution time Identify and... more ->
Job Description Demonstrated experience in systems engineering modeling of UAV systems, including creation of all associated work products Model Based development of System Architecture Modeling and Simulation System Interfaces Responsible for the integration of the capabilities into the UAS Work with the engineering leads to define use cases, operational scenarios, functional and physical architecture Work with engineering teams to define interface parameters History of management of requirements databases including performing bi-directional tracing, allocation of requirements from higher to... more ->
The IT Security Engineer functions include daily operations of the security solutions (Firewalls, IDS/IPS, etc.) and the identification, investigation, and resolution of security incidents detected by those systems. Secondary tasks may include the development and/or implementation of security solutions, which fit into the security architecture. The IT Security Engineer is expected to be fully aware of the enterprise's security goals as established by its stated policies, procedures and guidelines and to actively work towards developing and upholding those goals. RESPONSIBILITIES Participate... more ->